Helpful Since 1988

By starting a text conversation with Conwell Stores you are agreeing to receive conversational messages from Conwell Stores. Msg and data rates may apply. Msg frequency varies. Unsubscribe at any time by replying STOP or clicking the unsubscribe link (where available).

Texting and Privacy Policy

The primary purpose of this campaign is to inform our customers of the status of their orders and to answer any questions they may have. We also use texting to confirm or arrange meetings for services at their homes, such as window treatments. We do not use high-volume messaging; all of our texting is 1-to-1, in direct response to customer inquiries.

Customer Service Update Opt-In:

Thank you for choosing Conwell Stores! By starting a text conversation with Conwell Stores, you agree to receive conversational messages from us. Reply YES to receive real-time updates on your order status via text. Message frequency varies. Message and data rates may apply. Reply HELP for help, STOP to opt out, or click the unsubscribe link (where available) — no further messages will be sent.

Appointment Reminder Opt-In:

Get appointment reminders via text from Conwell Stores! Reply YES to receive reminders. Message frequency varies depending on your appointments. Message and data rates may apply. Reply HELP for help, STOP to opt out, or click the unsubscribe link (where available) — no further messages will be sent.

We do not advertise or solicit business via texting. We respond only to customer requests for updates on orders or deliveries. All business texting is consumer-initiated and, if not approved by a customer’s “YES” response, is discontinued immediately.

Effective 7/18/2025:

This Privacy Policy explains how Conwell Enterprises Inc. collects, uses, and discloses personal information about our customers, prospective customers, and visitors to our website at conwellace.com. We do not share information with third parties for marketing purposes.

Information Collected Directly from You:

We may collect personal information directly from you, for example, through a web form, during registration, when making an appointment, setting up an account, contacting us for customer support, or at checkout. Personal information collected may include your first and last name, address, email address, and phone number.

Information Collected from Your Device:

Our website may use technologies such as cookies, web beacons, pixels, and other similar tools to automatically collect information from your device, including your IP address, date and time of your visit, browser and operating system information, referring website address, and details about how you interact with the website. Cookies and similar technologies may also be used to enhance your user experience and enable certain features, such as keeping track of items in your shopping cart. Our email campaigns may use tracking technologies (such as web beacons and pixels) to collect information like your IP address, browser type and version, and email engagement statistics.

Reply HELP for help, STOP to opt out, or click the unsubscribe link (where available) — no further messages will be sent.